Tulum in the Valley
Last updated: August 2026
Note: This policy covers data collected through our website at tuluminthevalley.com, including our direct booking system. We are not lawyers — if you have specific legal concerns about your data, we encourage you to reach out to us directly.
Tulum in the Valley is a privately owned short-term vacation rental located in Coachella Valley, California. Our website is tuluminthevalley.com. You can reach us at tuluminthevalley@gmail.com or by phone at (909) 837-7587.
We collect personal information in the following contexts:
Direct Booking (via our website)
When you book directly through our website, our booking platform (Lodgify) collects the information needed to complete your reservation:
We do not store your payment card details directly. Payment information is processed and stored by Lodgify and their payment processing partners (such as Stripe) using industry-standard encryption. We only receive a confirmation that your payment was successful, along with the last four digits of your card for reference.
WiFi Guest Portal
If you are a current guest using our in-property WiFi portal, we collect your first name and email address to provide WiFi access and send occasional return-guest offers.
Contact Form & Direct Inquiries
If you contact us via our contact page or by email, we collect your name, email address, and the content of your message.
We will never sell, rent, or share your personal information with third parties for their own marketing purposes.
Our website relies on the following third-party services that may collect or process your data:
Our website and the Lodgify booking widget may use cookies and similar technologies to:
We use Google Analytics cookies to understand how visitors use our site. We do not use third-party advertising cookies or sell your browsing data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or control cookies through your browser settings (though disabling cookies may affect the booking experience).
We retain booking records and guest information for as long as reasonably necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting obligations. If you would like us to delete your information, please contact us and we will do so where we are not legally required to retain it.
We take reasonable steps to protect your personal information. Payments are processed over encrypted connections (TLS/SSL) by Lodgify and Stripe — we never transmit or store raw card numbers on our own servers. No internet transmission is 100% secure, but we follow industry best practices.
If you are a California resident, you have the right to:
To exercise any of these rights, contact us at tuluminthevalley@gmail.com. We will respond within 45 days.
If you are visiting from the European Union or United Kingdom, our legal bases for processing your personal information are:
You also have the right to access, correct, or erase your personal data, to restrict or object to processing, and to data portability. To exercise these rights, contact us at tuluminthevalley@gmail.com.
Any marketing emails we send comply with the U.S. CAN-SPAM Act. Every marketing email will include a clear unsubscribe link. To stop receiving emails from us, you can:
We will process your request promptly and within 10 business days at most. Note: transactional emails related to an active reservation (confirmation, check-in instructions) cannot be opted out of as they are necessary to fulfill your booking.
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will post any changes on this page with a new "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:
Tulum in the Valley
Coachella Valley, California
Email: tuluminthevalley@gmail.com
Phone: (909) 837-7587
Website: tuluminthevalley.com